During the waiting period, the reservation is confirmed with BENIKEA
but not yet confirmed with the hotel in which you made the reservation at.

The reservation is normally confirmed within 24 hours after you make your reservation.

After loging in to BENIKEA's homepage,
you cancel your reservation through "My Page" and make a new reservation.

Phone reservation is available
Reservation office: +82-2-1330
For more information regarding phone reservation,
please check voice of guest on Benikea website.

Your card information is used for booking your reservations. They are unrelated to your payments.

It is not possible to make reservations for that day through BENIKEA's homepage.

Group reservations can be made through hotel reseravation's group reservation link.

Please call 02-728-9730 or 1577-6499 for inquiries regarding confrmation emails/SMS.

Cancelation fees
-8 days before reserved date: no fees
-7~2 days before reserved date: 30%/night
-1 days before reserved date: 50%/night
-day of reserved date: 100%
Cancelation fees may differ for each hotel. Please contact your hotel for specifications.

After loggin in to BENIKEA's homepage, go to "My Page" and cancel your reservation.

Payments can be made at check-in or check-out.
The card information inputed during the reservation is for booking purposes only

Additional costs regarding an addition of a guest differs between hotels.
Please refer to your hotel for more information.

The payment is made during check-in or check-out so payments in cash or card is acceptable.
The card information inputed during the reservation is for booking purposes only.

Tax or service fees differ from hotel to hotel.
Normaly, there is a VAT of 10%.
For more information, please contact 02-728-9733 or 1577-6499.

The check-in and check-out time for each hotel is listed on the hotel's age at BENIKEA's homepage.

Breakfast inclusion differs for each hotel.
For more information, please contact 02-728-9730 or 1577-6499.

Minors without a guardian will not be accommodated.

Once the reservation is confirmed, there is no need to print out the confirmation page.